Privacy Policy

The https://musicfactory.pt/ website is owned by Music Factory - Armazém da Música Lda., which controls your personal data.

We have adopted this Privacy Policy, which determines how we process information collected by https://musicfactory.pt/, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using the https://musicfactory.pt/ website.

We take care of your personal data and are committed to guaranteeing its confidentiality and security.

 

Personal information we collect:

When you visit https://musicfactory.pt/, we automatically collect certain information about your device, including information about your browser, IP address, time zone, and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, which websites or search terms brought you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information”. In addition, we may collect the personal data you provide us (including, but not limited to, Name, Surname, Address, Payment Information, etc.) during registration in order to fulfill the agreement.

 

Why do we process your data?

Our main priority is the security of customer data and as such we can process only minimal user data, only what is absolutely necessary to maintain the site. The information collected automatically is only used to identify potential cases of abuse and to establish statistical information about the use of the website. Such statistical information is not otherwise aggregated to identify any specific user of the system.

You can visit the site without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features of the website, or wish to receive our newsletter or provide other details by filling in a form, you may provide us with personal data such as your email, name, surname, city of residence, organization, number from phone. You can choose not to provide us with your personal data, but you may not be able to take advantage of some of the site's features. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who are not sure which information is mandatory can contact us at musicfactory@musicfactory.pt.

 

Your rights:

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed.
  • The right of access.
  • The right to rectification.
  • The right to erase.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object.
  • Rights in relation to automated decision-making and profiling.

If you wish to exercise this right, please contact us using the contact information below.

Furthermore, if you are a European resident, please note that we are processing your information in order to fulfill contracts we may have with you (for example, if you place an order through the Site), or otherwise to pursue our legitimate business interests listed above. Also, please note that your information may be transferred outside of Europe, including Canada and the United States.

 

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for other websites or third party privacy practices. We encourage you to be vigilant when leaving our site and to read the privacy statements for each site that may collect personal information.

 

Information security:

We protect the information you provide to us on computer servers in a controlled and secure environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal data in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

 

Legal Disclosure:

We will disclose all information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the security of others, investigate fraud, or respond to a government request.

 

Contact information:

If you wish to get in touch with us to understand more about this Policy or if you want to talk about any subject related to individual rights and your personal information, you can send an email to musicfactory@musicfactory.pt.

Changes:

We may update this privacy policy from time to time to reflect, for example, changes in our practices or due to other operational, legal or regulatory reasons.

If you have any further questions and/or need more information, please do not hesitate to contact us musicfactory@musicfactory.pt.

 

Cookie Policy

Music Factory's website - Armazém da Música Lda. (from now on the Web) uses Cookies. Cookies are files sent to a browser via a web server to record user activities on a specific website. The first purpose of Cookies is to provide the user with faster access to selected services. In addition, Cookies personalize the services offered by the Web, providing and offering each user information that is or may be of interest to them, taking into account their use of the Services.

The Web uses Cookies to customize and facilitate user navigation as much as possible. Cookies are only associated with an anonymous user and his computer and do not provide references that allow the user's personal data to be deduced. The user can configure his browser to notify and reject the installation of Cookies sent by the Web, without this affecting the user's ability to access the content of the website. However, we would like to point out that, in any case, the quality of the functioning of the website may be reduced.

Registered users, who register or who have logged in, will be able to benefit from more personalized and profile-oriented services, thanks to the combination of data stored in cookies with personal data used at the time of registration. These users expressly authorize the use of this information for the indicated purposes, without prejudice to their right to refuse or disable the use of cookies.

Likewise, the Web will be able to know all the services requested by users, so that they can facilitate or offer information adapted to the tastes and preferences of each user.

 

What types of cookies are there?

Cookies, depending on their Permanence, can be divided into:

Session cookies

They expire when the user closes the browser.

Persistent cookies

They expire depending on when the purpose for which they are used is fulfilled (for example, for the user to remain identified in the Services) or when they are manually deleted.

Depending on their Owner, they can be divided into:

Own cookies

These are those that are sent to the user's terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.

Third party cookies

These are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.

Furthermore, depending on their Purpose, Cookies can be classified as follows:

Income cookies

This type of Cookie remembers your preferences for the tools found on the services, so you don't have to reconfigure the service each time you visit. By way of example, this type includes:

  • Video or audio player volume settings.
  • Video streaming speeds that are supported by your browser.

Geolocation cookies

These cookies are used to find out which country you are in when you request a service. This Cookie is completely anonymous and is only used to help target content to your location.

Registration cookies

Registration Cookies are generated once a user has registered or subsequently opened his session, and are used to identify him in the services for the following purposes:

  • To keep the user identified so that, if you close a service, browser or computer and at another time or another day re-enter the service, you will continue to be identified, thus facilitating your navigation without having to identify yourself again. This functionality can be removed if the user presses the “close session” functionality, so that this Cookie is deleted and the next time the user enters the service, he will have to log in to be identified.
  • Verify that the user is authorized to access certain services, for example, to participate in a competition.

Analytical cookies

Each time a user visits a service, a tool from an external provider generates an analytical Cookie on the user's computer. This Cookie, which is only generated during the visit, will be used on future visits to the Web Services to anonymously identify the visitor. The main objectives pursued are:

  • Allow anonymous identification of browser users through the “Cookie” (identifies browsers and devices, not people) and therefore the approximate count of the number of visitors and their trend over time.
  • Anonymously identify the most visited content and therefore the most attractive to users.
  • To find out if the user who is accessing is new or repeats a visit.
  • Important: Unless the user decides to register for a service on the Web, the “Cookie” will never be associated with any personal data that could identify him. These Cookies will only be used for statistical purposes to help optimize the user's experience on the website.

Behavioral Advertising Cookies

This type of “cookie” allows you to expand information about the advertisements shown to each anonymous user on the Web Services. Among others, the duration or frequency of visualization of advertising positions, the interaction with them, or the user's browsing patterns and/or compartments are stored, as they help to shape an advertising interest profile. In this way, they make it possible to offer advertising related to the user's interests.

Third-party advertising cookies

In addition to advertising managed by the Web on its Services, the Web offers its advertisers the option of serving advertisements through third parties (“AdServers”). In this way, these third parties can store the Cookies sent from the Web Services from the Users' browsers, as well as access to the data stored therein.

 

What cookies do we use?

The cookies we use on our website are:

Cookie Description Duration Type
_ga This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and to track website usage for the website analytics report. Cookies store information anonymously and assign a randomly generated number to identify unique visitors. 1year
20days
8hours
26minutes
Analysis
_gid This cookie is installed by Google Analytics. The cookie is used to store information on how visitors use a website and helps create an analytical report of how the website is performing. The data collected, including the number of visitors, the source they came from and the pages visited anonymously. 1year
19days
14hours
56minutes
Analysis
_gat These cookies are installed by Google Universal Analytics to control the request rate and limit data collection on high traffic websites. 1year
19days
14hours
55minutes
Performance
__smVID This cookie is set by Sumo. The purpose of the cookie is not yet known. 1year
19days
14hours
55minutes
Performance
mc This cookie is associated with Quantserve to anonymously track how a user interacts with the website. 1year
19days
25minutes
Advertising
__cfduid The cookie is set by CloudFare. The cookie is used to identify individual customers behind a shared IP address and apply security settings on a per-customer basis. It does not match any user ID in the web application and does not store any personally identifiable information. 1year
19days
15hours
38minutes
Others

 

How to disable Cookies?

It is usually possible to stop accepting Cookies from the browser, or to stop accepting Cookies from a particular Service.

All modern browsers allow you to change Cookie settings. These settings can usually be found under ¨options¨ or ¨preferences¨ in your browser menu. You can also configure your browser or email manager and install free plug-ins to prevent Web Bugs from being downloaded when you open an email.

The website offers the user guidance on the steps to access the cookie configuration menu and, where appropriate, private browsing in each of the main browsers:

Internet Explorer Tools 🡪 Internet Options 🡪 Privacy 🡪 Configuration
For more information, you can consult Microsoft support or your browser's Help.
Microsoft Edge Setup & More 🡪 Delete Browsing Data. 🡪 Delete Browsing Data.
Firefox Tools 🡪 Options 🡪 Privacy 🡪 History 🡪 Custom Setup.
Chrome Setup 🡪 Advanced Setup 🡪 Privacy & Security 🡪 Clear Browsing Data
Safari Preferences 🡪 Security
For more information, you can consult Apple support or browser Help.

 

Can the Cookie Policy be modified?

The Web may modify this Cookies Policy based on legislative and regulatory requirements, or with the aim of adapting this policy to the instructions dictated by the Spanish Agency for Data Protection, for this reason it is advised to users who visit it periodically.

When significant changes are made to this Cookie Policy, users will be notified via the website or via email to registered users.

Experience
Experience

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Pick up at the store

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Client support
Client support

(+351) 214 175 549

(Call for national fixed network)